❓ Frequently Asked Questions
Answers to all your questions about wickat71
Accounts, payments, bonuses, games, and security — find the right answer to any question on this FAQ page.
Whether you are new to wickat71 or a returning member, this page has detailed answers to the most frequently asked questions, organised into five topic-based groups. From opening an account to deposits and withdrawals, understanding games, using bonuses, and responsible gaming — all the information in one place. If you cannot find your question, talk to our team on 24/7 live chat.
Account and Registration
To open an account at wickat71, you need an active mobile number, a valid email address, and your full name. The registration process is completely online and takes just a few minutes. Registering with accurate information makes the verification process easier later.
No. Only one account per player is allowed. If the same person holds multiple accounts, both accounts may be suspended and any accumulated bonuses risk being cancelled. If you want to close an old account before opening a new one, contact support.
Click the "Forgot Password" option on the login page. A verification code will be sent to your registered email or mobile number. Use the code to set a new password. If you have trouble, the wickat71 support team is available 24/7 on live chat to help.
wickat71 carries out KYC verification to ensure a safe environment. You will generally need to upload a copy of your national ID or passport and a recent selfie. You will be notified by email once verification is complete. It is a one-time process and increases the security of your account.
Deposits and Withdrawals
Funds deposited via bKash are generally credited to your wickat71 account instantly. If there is a delay for any reason, it should reflect within 5-10 minutes. If it takes more than 30 minutes, contact live chat with proof of the transaction.
Select Nagad from the wickat71 cashier, enter the amount, and make the payment to the displayed merchant number through the Nagad app. Save the transaction ID. The minimum deposit amount is ৳200. See the wickat71 payment guide for detailed instructions.
Withdrawals at wickat71 are generally completed within 30 minutes to 3 hours. The minimum withdrawal amount is ৳800. The process is faster when your account is fully verified. Requests made during Bangladesh Standard Time hours are generally processed more quickly.
wickat71 does not charge any deposit or withdrawal fees of its own. However, bKash, Nagad, Rocket, or Upay may have their own transaction charges, which are set according to the respective mobile banking provider's rules. Before withdrawing, make sure the wagering requirements have been met.
Yes, both Rocket and Upay can be used for deposits and withdrawals at wickat71. It is easier to receive funds back via the same method you used to deposit. The minimum withdrawal is ৳800 and the process is completed within 30 minutes to 3 hours.
Games and How to Play
To bet on BPL matches at wickat71, go to the Sports section and select Cricket then BPL. You can bet both before the match starts and while it is live. Various markets are available including toss, match result, top batter, and top bowler. Check the listed odds for each market before confirming your bet.
RTP (Return to Player) is the theoretical rate representing what percentage of total bets a game returns to players over the long term. Volatility or variance refers to the size and frequency of wins — high volatility means fewer but larger wins, while low volatility means smaller but more frequent wins. This is useful information when choosing a game.
Yes, wickat71 is fully mobile-friendly. You can play directly from the browser on any Android or iOS device — no separate app download is needed. All games, the cashier, bonuses, and support features work equally well on mobile.
The wickat71 live casino section features table games from Evolution Gaming, Ezugi, and other leading providers. Live Roulette, Live Blackjack, Live Baccarat, Teen Patti, Andar Bahar, Sic Bo, and many more games are available to play with real dealers. Live streaming is in HD quality.
wickat71 uses software from reputable game providers whose Random Number Generators (RNG) are tested by third parties to ensure fair play. Every transaction is secured through SSL encryption and a secure payment gateway.
Bonuses and Promotions
New members at wickat71 receive a 100% bonus on their first deposit, up to ৳20,000. For example: deposit ৳1,000 and you get ৳1,000 in bonus — total balance ৳2,000. A 25x wagering requirement must be met before the bonus can be withdrawn. Read the full terms and conditions before claiming the bonus.
A 25x wagering requirement means you must place bets totalling 25 times the bonus amount you received before you can make a withdrawal. For example, for a ৳1,000 bonus you would need to wager ৳25,000. Once this requirement is met, winnings from the bonus become withdrawable. Complete the requirement within the time limit.
You are automatically promoted in the wickat71 VIP program by playing regularly. There are four tiers: Bronze (up to 0.3% cashback per week), Silver (0.6%), Gold (0.9%), and Platinum (1.2%). The more active you are, the greater your opportunity to move up to a higher tier.
Bonuses can generally be used on slots and casino games at wickat71. However, the list of eligible games may vary depending on the specific promotion. The applicability of bonuses to sports betting is subject to conditions. Read the detailed terms of each offer or ask on live chat.
Yes, wickat71 regularly runs reload bonuses, cashback offers, and special event promotions for members. Special offers are available during major cricket events such as BPL, IPL, or the T20 World Cup. Check the wickat71 promotions page regularly for the latest offers.
Security and Responsible Gaming
wickat71 uses SSL encryption technology to keep all personal and financial information secure. Your data is not shared with third parties. Read our privacy policy for more details.
Yes. wickat71 believes in responsible gaming and offers a self-exclusion facility. You can request to limit or close your account for a set period or permanently. Contact us about this via 24/7 live chat or by email at [email protected].
Yes. wickat71 is for individuals aged 21 and over only. Your age is confirmed when you open an account and proof of age may be requested during verification. Protecting minors from gambling is part of our policy.
If you feel your gambling habits are getting out of control, read the wickat71 responsible gaming page and talk to the support team. We will help you set budget limits and with self-exclusion. Talk to a family member or someone you trust — seeking help in time is the bravest decision.
The wickat71 support team is available 24 hours a day, 7 days a week via live chat in Bengali. You can also reach us by email at [email protected]. Feel free to get in touch for any issue, complaint, or suggestion.
Still have questions?
Contact support
Our team of Bengali-speaking experts is always ready — contact us on live chat for a quick answer to any question.
24/7 Live Chat | [email protected]